If you created an account while making the purchase you could check all your billing at My Account , otherwise you must have received an email which you entered at the time of purchase.

If needed help you can write us at support@vulpix.shop with your order ID.

To return an item, please email customer service to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Vulpix
Attn: Returns
Mail to: 2025 east 19st. Brooklyn NY 11229.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Yes, Every Month on the 1st.

We provide world wide FREE SHIPPING!!!